Privacy policy

Last Updated: 19 March, 2026

 

Yamatoya Co., Ltd. ("we", "us") values the trust you place in us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from yamatoya1924.com (the "Site").

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and installed cookies.

When you attempt to make a purchase, we collect strictly necessary information to fulfil your order ("Order Information"), including:

  • Name

  • Billing and Shipping Address

  • Payment Information (credit card numbers are processed securely by our payment gateway and not stored by us)

  • Email Address and Phone Number (required for international shipping couriers)

2. How We Use Your Personal Information

We use Order Information generally to fulfil any orders placed through the Site (including processing your payment information, arranging shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you regarding your order or warranty claims;

  • Screen our orders for potential risk or fraud; and

  • When in line with the preferences you have shared with us, we will provide you with information or advertising relating to our products.

3. Cross-Border Data Transfer

Our website is hosted on Shopify, and our headquarters are in Japan. Your personal information will be transferred to, stored, and processed in Japan and potentially other jurisdictions where Shopify maintains servers. Japan is recognised for having high data protection standards (APPI). By using our Site, you acknowledge and consent to this transfer for contract performance (fulfilling your order).

4. Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above.

  • Shopify: We use Shopify to power our online store.

  • Logistics Partners: We share your name, address, and phone number with couriers (e.g., EMS, DHL, FedEx) strictly for delivery purposes.

  • Compliance: We may also share your Personal Information to comply with applicable laws and regulations, or to protect our rights.

5. Your Rights

Depending on your place of residence (including residents of the EEA, the UK, or specific Asian jurisdictions), you may have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. Data Retention

When you place an order through the Site, we will retain your Order Information for our records to comply with tax and warranty obligations, unless and until you ask us to delete it.

7. Governing Law

The laws of Japan govern this Privacy Policy.

8. Contact Us

For more information about our privacy practices or if you have questions, please contact us:

Yamatoya Co., Ltd.

Email: info@yamatoy1924.com 

Address: 2-8-4 Mikawa Anjo Honmachi, Anjo, Aichi 446-0059, Japan