We are here to assist you.
TOP FAQs
When / where my ordered products will beshipped?
Typically, products are shipped within 3
business days from our warehouse in Singapore, excluding weekends and public
holidays in Singapore and Japan from the date of your order.
Is there any showrooms in Singapore /Malaysia?
We are afraid no, we don’t have.
Who operates this E-commerce site?
Welcome to the site. This is yamatoya’s
official online store. It is directly operated by yamatoya staffs in Japan.
For customer in Singapore) How much doesit cost for shipping fee ?
Shipping fee is added at check-out
page.
FYI,
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@SGD19.00 / Furniture
@SGD11.50 / Accessories
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For example, if you buy one sukusuku GL
and one cushion, total shipping cost is SGD30.50.
Example2, if you buy one buono3 kids
D&C and one buono3 kids book wagon, total shipping cost is SGD38.00.
For bulk order, please ask us via CONTACT section.
How long is the warranty period?
Warranty covers one year from a date of
purchase.
For more information, please check the clauses stated in the instruction
manual.