Apology and update regarding order completion issues

Thank you for shopping with us.

Between 6 and 8 March 2026, some customers experienced a temporary issue that prevented orders from being completed successfully.
This issue has now been resolved, and orders can be placed as normal.

We sincerely apologise for the inconvenience caused to customers who were affected during this period.

We are taking steps to strengthen our checks so that we can continue to provide a more reliable service.
Thank you for your understanding.

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